Join Mercier Consultancy MD for exciting opportunities as a Swedish Speaking Customer Service Representative in the beautiful surroundings of Greece, complete with a fully paid relocation package! This unique role allows you to develop your career while enjoying a rich cultural experience in one of Europe's most enchanting locations.
Why Work With Us?
At Mercier Consultancy MD, we believe in fostering a collaborative and enriching work environment. You will be part of a dedicated team committed to delivering exceptional customer experiences while growing both professionally and personally.
Key Responsibilities
Why Work With Us?
At Mercier Consultancy MD, we believe in fostering a collaborative and enriching work environment. You will be part of a dedicated team committed to delivering exceptional customer experiences while growing both professionally and personally.
Key Responsibilities
- Provide outstanding customer support to Swedish-speaking clients through phone, email, and chat, ensuring professionalism and clarity in every interaction
- Guide customers in understanding our products and services, delivering accurate information and assistance
- Swiftly address and resolve customer inquiries and complaints to maintain high satisfaction levels
- Accurately document customer interactions and follow up to ensure their needs are met
- Collaborate with team members and other departments to improve service quality and efficiency
- Stay informed about company offerings and market trends to provide knowledgeable support
- Fluency in Swedish (both written and spoken) is required; knowledge of additional languages is a plus
- Previous customer service experience, particularly in a multilingual environment, is preferred
- Excellent communication skills with a focus on creating positive customer interactions
- Strong problem-solving abilities and a customer-centric approach
- Comfortable using computer systems and CRM tools
- A proactive attitude, enthusiasm for new cultural experiences, and willingness to relocate to Greece
- Flexibility to work varied hours, including evenings and weekends when necessary
- Competitive Monthly Salary
- Fully Paid Relocation Package
- 2 Extra Salaries Per Year
- Fully Paid Training
- Health Insurance
- And Much More..