Who We Are:
At Progress Learning, our mission is to help all students across the country master state standards by empowering educators with personalized teaching tools and support. When we hire, we look for more than skill sets. We look for people who share our passion for education, who care about teachers, and who believe every student can succeed.
What We Are Looking For:
We are seeking a detail-oriented Order Processing Coordinator to join our Order to Cash (O2C) team during our busiest season (June to August). This is a temporary, remote contract role designed for a "data detective" who thrives in the "nitty-gritty" of data validation and high-volume inbox management.
This role ensures a seamless order cycle by acting as the bridge between a customer’s Purchase Order (PO) and their ability to begin using our platform. We are looking for a contractor who is proactive in data validation, comfortable navigating multiple systems, and able to keep the order queue moving at the pace needed to provide timely service to teachers and students when they need it most.
Duties Include:
- Maintain standard availability Monday through Friday, 8:30 a.m. to 5:30 p.m. ET
- Provide your own laptop or desktop running Windows 10/11 or macOS (Chromebooks and tablets are not supported)
- Maintain a stable internet connection and a professional presence on Zoom
- Monitor the high-volume order processing inbox (100+ emails/day) and prioritize for proper routing
- Verify that incoming Purchase Orders (POs) contain all required details for accurate processing
- Match POs to the correct records and perform data entry to queue orders for processing
- Assist with Accounts Receivable tasks during lower-volume periods, including phone and email outreach
- Coordinate with customers to secure all required documentation and forms for account compliance
- Participate in weekly team syncs with the O2C Manager to ensure alignment on seasonal goals
Required Skills, Behavior, or Knowledge
- Exceptional organizational skills
- Ability to manage a steady stream of tasks and maintain precision in a fast-paced environment
- System agility and comfort navigating multiple platforms simultaneously (Gmail, Salesforce, etc.)
- Strong time management and prioritization skills
- Ability to meet processing deadlines consistently in a remote setting
Equal Opportunity Employer Statement
Progress Learning is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, protected veteran status, gender identity, or sexual orientation.