WHO WE ARE
Every life tells a story worth honoring. At Foundation Partners Group, we are privileged to help families create meaningful goodbyes during their most vulnerable moments.
Since 2010, our team of nearly 1,600 compassionate professionals has served communities across 21 states, delivering funeral, cremation, and cemetery services with care, respect, and personalization. We're not just a network of locations--we're a team united by purpose, a community committed to ensuring every farewell reflects the individuality of the life it celebrates.
WHAT YOU WILL DO
The Director, Community Outreach will build and scale Foundation Partners Group’s community engagement function across markets. This position is fully Remote.
This is a build-and-scale role. The leader will establish structure, define the operating system, and grow a high-performing field team. A key priority for this role is establishing consistent tracking and visibility into outreach activity and performance across markets.
Success will come from building trust-based community relationships — particularly with hospice and local partners — and translating those relationships into measurable commercial outcomes.
Key responsibilities
- Build and scale a national community outreach program, including operating structure, processes, and measurement
- Recruit, lead, and develop a distributed team of community outreach coordinators
- Establish and grow partnerships with hospice organizations and local community stakeholders
- Establish disciplined tracking of outreach activity, relationships, and performance, including driving CRM adoption and usage
- Develop and deliver community education programs and events
- Define and track KPIs, linking outreach efforts to pipeline and case growth
- Partner with marketing, sales, and operations to align outreach with growth priorities
Qualifications
- Bachelor’s degree in business, healthcare, or related field
- Required: people leadership experience
- Experience hiring, managing, and scaling teams, ideally in a field environment
- Required: experience driving structured tracking and performance management in a field or relationship-based environment
- This may include CRM ownership or equivalent systems used to track activity, relationships, and outcomes
- Ability to implement or significantly improve CRM usage, including adoption, data quality, and reporting
- 5+ years of experience in community outreach, partnerships, field marketing, or related roles
- Experience in hospice, healthcare, deathcare, or other relationship-driven industries is a strong plus, not required
- Demonstrated ability to build community or partner relationships that drove measurable outcomes
- Demonstrated ability to build programs, processes, or teams in an evolving environment
Key traits and competencies
- Strong operator who brings structure, accountability, and follow-through
- Highly organized with strong execution discipline
- Commercial thinker who connects outreach to growth
- Strong relationship builder with field credibility
- Effective communicator across field and executive audiences
WHAT WE OFFER
Meaningful Work: Make a real difference by helping families navigate one of life's most challenging times with compassion and care.
Competitive Pay and Benefits:
- Medical, dental, prescription, and vision insurance
- Vacation, sick, and holiday pay
- Wellness Rewards
- 401k with company match
- Company-paid life insurance, long-term disability, and short-term disability
Career Growth: Take advantage of ongoing training and advancement opportunities within the funeral service industry.
Supportive Culture: Be part of a compassionate, mission-driven team that values respect, empathy, and service.
Are you ready? Join us on our journey to Shape the Future with Purpose. Grow with The FPG Way.