At Enter, we’re on a mission to reimagine healthcare through automation and AI.
Our platform, Enter RCM, is redefining how providers get paid — automating the revenue cycle from end to end. And with Ctrl Enter, we’re extending that vision even further by embedding LLM-powered workflows and intelligent automation into every corner of healthcare operations.
We’re hiring an AI-First Customer Success Associate — and this is not a traditional customer success role.
We’re looking for someone who:
- Naturally uses AI tools (ChatGPT, Claude, etc.) every day
- Thinks in systems, workflows, and automation
- Has strong ambition and a clear desire to grow into roles like front-end engineering, AI engineering, solutions engineering, sales, or product management
This role is intentionally designed as a launchpad. You’ll start in customer success, but quickly gain exposure across the company — with real opportunities to grow into whichever path you prove yourself in.
What you’ll do:
- Partner directly with healthcare clients to ensure their success on Enter
- Lead onboarding, training, and ongoing support — using AI to scale your impact
- Use LLMs and automation to draft communications, analyze data, and solve problems faster
- Identify opportunities to replace manual workflows with AI-driven processes
- Work closely with our product and engineering teams to improve our AI systems
- Act as both the voice of the customer and an operator of AI-powered workflows
What we’re looking for:
- High energy, curious, and proactive
- Strong communicator who enjoys working with people
- A systems thinker who looks for leverage, not just effort
- Deep familiarity with AI tools and a strong instinct for using them effectively
- Clear ambition and interest in building a career across technical, product, or commercial roles
Bonus if you’ve:
- Built side projects, tools, or automations
- Experimented with APIs, scripting, or lightweight coding (JavaScript, Python, etc.)
- Created custom GPTs, agents, or internal tools
You do not need healthcare experience. We care far more about how you think, how you learn, and how you use technology.
Why this role is different:
- You’ll be expected to use AI constantly — not optionally
- You’ll gain exposure to real-world AI systems in production
- You’ll work closely with leadership across product, engineering, and go-to-market
- You’ll have clear upward mobility into roles like engineering, product, solutions, or sales based on your strengths and performance
Compensation & benefits:
- $65,000–$85,000 base + 5–10% performance bonus
- 100% remote (U.S.)
- Full health, dental, and vision coverage + generous PTO
We’re not looking for someone to just “manage accounts.”
We’re looking for someone who wants to learn fast, build fast, and use AI to become exceptional — while shaping their own career path along the way.
If that sounds like you, we’d love to hear from you.